Skip to content

Book by phone 020 7960 4200, book by fax 020 7921 0607, or book online

Royal Festival Hall

About the venue

Royal Festival Hall stands at the heart of Southbank Centre complex. Opened in 1951 as part of the Festival of Britain, the Hall is one of the world’s leading performance venues. As well as the auditorium, the building consists of The Clore Ballroom, Function Rooms, other performance spaces, Southbank Centre Shop, several places to eat and drink, and the Saison Poetry Library.

Accessibility Information

Auditorium

All levels of the Auditorium can be reached using the JCB Glass lift or the other internal lifts. The door and seat number you need are printed on your ticket.

Wheelchair users and people with mobility impairments

There are spaces for wheelchair users and their companions in:
- Rear Stalls (rows AA and XX)
- Side Stalls (row W)
- Boxes (3 & 31)
- Choir (row B)

There are seats which are easy to access in the stalls (rows A, B, BB, XX, W, X) and the bottom and top tier of boxes, for people with limited mobility. Guide and companion dogs should be taken into the Auditorium; there are seats in (rows A and AA) that have additional space. Please let us know if you require additional space when booking.

Hearing Facility

There is an infrared system in the auditorium. You can use this by adjusting your hearing aid to the ‘T’ setting. Headsets can be collected from the cloakroom. There is a portable sound enhancement system that can be used in other areas.

Large-print Programmes

There will be large-print, Braille and audio brochures available for the festival.

To request alternative formats please contact accesslist@southbankcentre.co.uk

The Clore Ballroom floor and Level 2 performance area

Is accessible via a ramp or stairs from level 2.  There is an Infrared system hearing enhancement system for The Clore Ballroom floor and Level 2 performance area. Headsets can be collected from the cloakroom.

Spirit Level

There is level access to all the rooms on Spirit Level. There are accessible WC and changing rooms.  There is a portable hearing enhancement system available.

Entrances

There are power-assisted doors at each entrance of the hall.

Toilets

Accessible WCs are located on all floors of the hall and there are ambulant disabled cubicles within the general facilities.

Function and conference rooms

The Level 6 roof terraces are accessible with WCs nearby. The Sunley Pavilion on Level 3 has level access via a lift. Guide, hearing and companion dogs are welcome.

Car Parking

There is car parking available in the Hayward Gallery Car Park and on Belvedere Road. There is free parking for blue badge holders.  Please take your car-parking ticket and event ticket to any of the Ticket Offices and exchange it for a free exit ticket. It is not possible for us to reserve car-parking spaces.

Glass Lift

Can carry 4 wheelchairs (18 people) has wide automatic doors, tactile buttons and voice announcements. It goes to all levels of the hall.

Cloakrooms

There is a cloakroom available on Level 1. This is accessed via steps or platform lift from the Southbank Centre Square doors.

Assistance during your visit

Please contact 0844 875 0073 (select option 2) if you require additional assistance during you visit or further information.

Events at Royal Festival Hall